appmixer.connectwise.core.putServiceTicketsById
UpdateServiceTicket
1.0.0
Public
| Field | Type | Description |
|---|---|---|
| No properties defined | ||
| Field | Type | Description |
|---|---|---|
| Id | number | - |
| Summary | text | Max length: 100; |
| Record Type | select | - |
| Site Name | text | Max length: 50; |
| Address Line 1 | text | Max length: 50; |
| Address Line 2 | text | Max length: 50; |
| City | text | Max length: 50; |
| State Identifier | text | Max length: 50; |
| Zip | text | Max length: 12; |
| Contact Name | text | Max length: 62; |
| Contact Phone Number | text | Max length: 20; |
| Contact Phone Extension | text | Max length: 15; |
| Contact Email Address | text | Max length: 250; |
| Required Date | date-time | - |
| Budget Hours | number | - |
| Severity | select | Required On Updates; |
| Impact | select | Required On Updates; |
| External X Ref | text | Max length: 100; |
| Po Number | text | Max length: 50; |
| Knowledge Base Category Id | number | - |
| Knowledge Base Sub Category Id | number | - |
| Allow All Clients Portal View | toggle | - |
| Customer Updated Flag | toggle | - |
| Automatic Email Contact Flag | toggle | - |
| Automatic Email Resource Flag | toggle | - |
| Automatic Email Cc Flag | toggle | - |
| Automatic Email Cc | text | Max length: 1000; |
| Initial Description | text | Only available for POST, will not be returned in the response |
| Initial Internal Analysis | text | Only available for POST, will not be returned in the response |
| Initial Resolution | text | Only available for POST, will not be returned in the response |
| Initial Description From | text | - |
| Contact Email Lookup | text | - |
| Process Notifications | toggle | Can be set to false to skip notification processing when adding or updating a ticket (Defaults to True) |
| Skip Callback | toggle | - |
| Closed Date | text | - |
| Closed By | text | - |
| Closed Flag | toggle | - |
| Actual Hours | number | - |
| Approved | toggle | - |
| Estimated Expense Cost | number | - |
| Estimated Expense Revenue | number | - |
| Estimated Product Cost | number | - |
| Estimated Product Revenue | number | - |
| Estimated Time Cost | number | - |
| Estimated Time Revenue | number | - |
| Billing Method | select | - |
| Billing Amount | number | - |
| Hourly Rate | number | - |
| Sub Billing Method | select | - |
| Sub Billing Amount | number | - |
| Sub Date Accepted | text | - |
| Date Resolved | text | - |
| Date Resplan | text | - |
| Date Responded | text | - |
| Resolve Minutes | number | - |
| Res Plan Minutes | number | - |
| Respond Minutes | number | - |
| Is In Sla | toggle | - |
| Knowledge Base Link Id | number | - |
| Resources | text | - |
| Parent Ticket Id | number | - |
| Has Child Ticket | toggle | - |
| Has Merged Child Ticket Flag | toggle | - |
| Knowledge Base Link Type | select | - |
| Bill Time | select | - |
| Bill Expenses | select | - |
| Bill Products | select | - |
| Predecessor Type | select | - |
| Predecessor Id | number | - |
| Predecessor Closed Flag | toggle | - |
| Lag Days | number | - |
| Lag Nonworking Days Flag | toggle | - |
| Estimated Start Date | date-time | - |
| Duration | number | - |
| Mobile Guid | text | - |
| Sla Status | text | - |
| Integrator Tags | textarea | JSON array. Example: ["eiusmod aute nostrud sunt"]. |
| Custom Fields | textarea | JSON array. Example: [{"id":-15347759,"caption":"Duis irure nulla","type":"Percent","entryMethod":"Date","numberOfDecimals":-3289663,"value":{}}]. |
| Board Id | number | - |
| Board Name | text | - |
| Board Info | text | - |
| Status Id | number | - |
| Status Name | text | - |
| Status Info | text | - |
| Work Role Id | number | - |
| Work Role Name | text | - |
| Work Role Info | text | - |
| Work Type Id | number | - |
| Work Type Name | text | - |
| Work Type Info | text | - |
| Company Id | number | - |
| Company Identifier | text | - |
| Company Name | text | - |
| Company Info | text | - |
| Site Id | number | - |
| Site Name | text | - |
| Site Info | text | - |
| Country Id | number | - |
| Country Identifier | text | - |
| Country Name | text | - |
| Country Info | text | - |
| Contact Id | number | - |
| Contact Name | text | - |
| Contact Info | text | - |
| Type Id | number | - |
| Type Name | text | - |
| Type Info | text | - |
| Sub Type Id | number | - |
| Sub Type Name | text | - |
| Sub Type Info | text | - |
| Item Id | number | - |
| Item Name | text | - |
| Item Info | text | - |
| Team Id | number | - |
| Team Name | text | - |
| Team Info | text | - |
| Owner Id | number | - |
| Owner Identifier | text | - |
| Owner Name | text | - |
| Owner Info | text | - |
| Priority Id | number | - |
| Priority Name | text | - |
| Priority Sort | number | - |
| Priority Info | text | - |
| Service Location Id | number | - |
| Service Location Name | text | - |
| Service Location Info | text | - |
| Source Id | number | - |
| Source Name | text | - |
| Source Info | text | - |
| Opportunity Id | number | - |
| Opportunity Name | text | - |
| Opportunity Info | text | - |
| Agreement Id | number | - |
| Agreement Name | text | - |
| Agreement Type | text | - |
| Agreement Info | text | - |
| Location Id | number | - |
| Location Name | text | - |
| Location Info | text | - |
| Department Id | number | - |
| Department Identifier | text | - |
| Department Name | text | - |
| Department Info | text | - |
| Sla Id | number | - |
| Sla Name | text | - |
| Sla Info | text | - |
| Currency Id | number | - |
| Currency Symbol | text | - |
| Currency Currency Code | text | - |
| Currency Decimal Separator | text | - |
| Currency Number Of Decimals | number | - |
| Currency Thousands Separator | text | - |
| Currency Negative Parentheses Flag | toggle | - |
| Currency Display Symbol Flag | toggle | - |
| Currency Currency Identifier | text | - |
| Currency Display Id Flag | toggle | - |
| Currency Right Align | toggle | - |
| Currency Name | text | - |
| Currency Info | text | - |
| Merged Parent Ticket Id | number | - |
| Merged Parent Ticket Summary | text | - |
| Merged Parent Ticket Info | text | - |
| Field | Type | Description |
|---|---|---|
| Id | - | |
| Summary | - | |
| Record Type | - | |
| Board | - | |
| Board Id | - | |
| Board Name | - | |
| Board Info | - | |
| Status | - | |
| Status Id | - | |
| Status Name | - | |
| Status Info | - | |
| Work Role | - | |
| Work Role Id | - | |
| Work Role Name | - | |
| Work Role Info | - | |
| Work Type | - | |
| Work Type Id | - | |
| Work Type Name | - | |
| Work Type Info | - | |
| Company | - | |
| Company Id | - | |
| Company Identifier | - | |
| Company Name | - | |
| Company Info | - | |
| Site | - | |
| Site Id | - | |
| Site Name | - | |
| Site Info | - | |
| Site Name | - | |
| Address Line 1 | - | |
| Address Line 2 | - | |
| City | - | |
| State Identifier | - | |
| Zip | - | |
| Country | - | |
| Country Id | - | |
| Country Identifier | - | |
| Country Name | - | |
| Country Info | - | |
| Contact | - | |
| Contact Id | - | |
| Contact Name | - | |
| Contact Info | - | |
| Contact Name | - | |
| Contact Phone Number | - | |
| Contact Phone Extension | - | |
| Contact Email Address | - | |
| Type | - | |
| Type Id | - | |
| Type Name | - | |
| Type Info | - | |
| Sub Type | - | |
| Sub Type Id | - | |
| Sub Type Name | - | |
| Sub Type Info | - | |
| Item | - | |
| Item Id | - | |
| Item Name | - | |
| Item Info | - | |
| Team | - | |
| Team Id | - | |
| Team Name | - | |
| Team Info | - | |
| Owner | - | |
| Owner Id | - | |
| Owner Identifier | - | |
| Owner Name | - | |
| Owner Info | - | |
| Priority | - | |
| Priority Id | - | |
| Priority Name | - | |
| Priority Sort | - | |
| Priority Info | - | |
| Service Location | - | |
| Service Location Id | - | |
| Service Location Name | - | |
| Service Location Info | - | |
| Source | - | |
| Source Id | - | |
| Source Name | - | |
| Source Info | - | |
| Required Date | - | |
| Budget Hours | - | |
| Opportunity | - | |
| Opportunity Id | - | |
| Opportunity Name | - | |
| Opportunity Info | - | |
| Agreement | - | |
| Agreement Id | - | |
| Agreement Name | - | |
| Agreement Type | - | |
| Agreement Info | - | |
| Severity | - | |
| Impact | - | |
| External X Ref | - | |
| Po Number | - | |
| Knowledge Base Category Id | - | |
| Knowledge Base Sub Category Id | - | |
| Allow All Clients Portal View | - | |
| Customer Updated Flag | - | |
| Automatic Email Contact Flag | - | |
| Automatic Email Resource Flag | - | |
| Automatic Email Cc Flag | - | |
| Automatic Email Cc | - | |
| Initial Description | - | |
| Initial Internal Analysis | - | |
| Initial Resolution | - | |
| Initial Description From | - | |
| Contact Email Lookup | - | |
| Process Notifications | - | |
| Skip Callback | - | |
| Closed Date | - | |
| Closed By | - | |
| Closed Flag | - | |
| Actual Hours | - | |
| Approved | - | |
| Estimated Expense Cost | - | |
| Estimated Expense Revenue | - | |
| Estimated Product Cost | - | |
| Estimated Product Revenue | - | |
| Estimated Time Cost | - | |
| Estimated Time Revenue | - | |
| Billing Method | - | |
| Billing Amount | - | |
| Hourly Rate | - | |
| Sub Billing Method | - | |
| Sub Billing Amount | - | |
| Sub Date Accepted | - | |
| Date Resolved | - | |
| Date Resplan | - | |
| Date Responded | - | |
| Resolve Minutes | - | |
| Res Plan Minutes | - | |
| Respond Minutes | - | |
| Is In Sla | - | |
| Knowledge Base Link Id | - | |
| Resources | - | |
| Parent Ticket Id | - | |
| Has Child Ticket | - | |
| Has Merged Child Ticket Flag | - | |
| Knowledge Base Link Type | - | |
| Bill Time | - | |
| Bill Expenses | - | |
| Bill Products | - | |
| Predecessor Type | - | |
| Predecessor Id | - | |
| Predecessor Closed Flag | - | |
| Lag Days | - | |
| Lag Nonworking Days Flag | - | |
| Estimated Start Date | - | |
| Duration | - | |
| Location | - | |
| Location Id | - | |
| Location Name | - | |
| Location Info | - | |
| Department | - | |
| Department Id | - | |
| Department Identifier | - | |
| Department Name | - | |
| Department Info | - | |
| Mobile Guid | - | |
| Sla | - | |
| Sla Id | - | |
| Sla Name | - | |
| Sla Info | - | |
| Sla Status | - | |
| Currency | - | |
| Currency Id | - | |
| Currency Symbol | - | |
| Currency Currency Code | - | |
| Currency Decimal Separator | - | |
| Currency Number Of Decimals | - | |
| Currency Thousands Separator | - | |
| Currency Negative Parentheses Flag | - | |
| Currency Display Symbol Flag | - | |
| Currency Currency Identifier | - | |
| Currency Display Id Flag | - | |
| Currency Right Align | - | |
| Currency Name | - | |
| Currency Info | - | |
| Merged Parent Ticket | - | |
| Merged Parent Ticket Id | - | |
| Merged Parent Ticket Summary | - | |
| Merged Parent Ticket Info | - | |
| Integrator Tags | - | |
| Info | - | |
| Custom Fields | - |