crm: Case Closed – Appmixer connector library

Basic Information

Name

appmixer.zoho.crm.CaseClosed

Label

Case Closed

Version

1.0.0

Visibility

Public

Description

Fires when a case moves into the status your organization uses for closed cases.

Properties

Field	Type	Description
Closed Status	text	The case status that represents a closed case. Case statuses are customizable, so pick the value your organization uses.

Output Ports

out

Field	Type	Description
ID	string	-
Case Number	string	-
Subject	string	-
Status	string	-
Priority	string	-
Type	string	-
Case Origin	string	-
Case Reason	string	-
Description	string	-
Internal Comments	string	-
Solution	string	-
Reported By	string	-
Email	string	-
Phone	string	-
Account	object	-
Case Owner	object	-
Created Time	string	-
Modified Time	string	-

Full Metadata

#metadata-viewer { display: none; }{ "name": "appmixer.zoho.crm.CaseClosed", "label": "Case Closed", "description": "Fires when a case moves into the status your organization uses for closed cases.", "author": "Appmixer <info@appmixer.com>", "version": "1.0.0", "trigger": true, "webhook": true, "tick": true, "auth": { "service": "appmixer:zoho" }, "quota": { "manager": "appmixer:zoho", "resources": "requests", "scope": { "userId": "{{userId}}" } }, "properties": { "schema": { "type": "object", "properties": { "closedStatus": { "type": "string" } } }, "inspector": { "inputs": { "closedStatus": { "type": "text", "label": "Closed Status", "index": 1, "defaultValue": "Closed", "tooltip": "The case status that represents a closed case. Case statuses are customizable, so pick the value your organization uses.", "source": { "url": "/component/appmixer/zoho/crm/ListFields?outPort=fields", "data": { "messages": { "in": { "moduleName": "Cases", "filterApiName": "Status" } }, "transform": "./transformers#listPickValues" } } } } } }, "outPorts": [ { "name": "out", "schema": { "type": "object", "properties": { "id": { "type": "string", "title": "ID", "example": "4876876000000624001" }, "Case_Number": { "type": "string", "title": "Case Number", "example": "4876876000000624004" }, "Subject": { "type": "string", "title": "Subject", "example": "Printer stops after 20 pages" }, "Status": { "type": "string", "title": "Status", "example": "Closed" }, "Priority": { "type": "string", "title": "Priority", "example": "High" }, "Type": { "type": "string", "title": "Type", "example": "Problem" }, "Case_Origin": { "type": "string", "title": "Case Origin", "example": "Email" }, "Case_Reason": { "type": "string", "title": "Case Reason", "example": "Hardware failure" }, "Description": { "type": "string", "title": "Description", "example": "The device overheats and the job is cancelled." }, "Internal_Comments": { "type": "string", "title": "Internal Comments", "example": "Escalated to the hardware team." }, "Solution": { "type": "string", "title": "Solution", "example": "Replaced the fuser unit under warranty." }, "Reported_By": { "type": "string", "title": "Reported By", "example": "Jane Doe" }, "Email": { "type": "string", "title": "Email", "example": "jane@example.com" }, "Phone": { "type": "string", "title": "Phone", "example": "+44 20 7946 0958" }, "Account_Name": { "type": "object", "title": "Account", "example": { "id": "4876876000000388001", "name": "Acme Ltd." } }, "Owner": { "type": "object", "title": "Case Owner", "example": { "id": "4876876000000306001", "name": "John Smith", "email": "john@example.com" } }, "Created_Time": { "type": "string", "title": "Created Time", "example": "2026-08-20T08:30:00+00:00" }, "Modified_Time": { "type": "string", "title": "Modified Time", "example": "2026-09-01T11:47:52+00:00" } } } } ], "icon": 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" }