Basic Information

appmixer.freshdesk.contacts.FindContacts

1.0.0

Public

Search and filter contacts in Freshdesk.

Properties

FieldTypeDescription
No properties defined

Input Ports

in

FieldTypeDescription
Output Type select Choose whether you want to receive the result set as one complete list, the first item only, one item at a time, or stream the items to a file. For large datasets, streaming to a file is the most efficient method.
Search by Name text Search for a contact using their name. The search is case-insensitive. Note: you cannot search with a substring from the middle of a word — prefix matches work (e.g. "Joh", "john", "Jonz"), but partial matches like "hn" or "nz" will not return results.

⚠️ This uses the autocomplete endpoint which returns limited fields only: ID, Name, Phone, Mobile, Avatar. To get the full contact record, use the GetContact component with the returned ID. If provided, the fields below are ignored.
Search Query text Filter contacts using Freshdesk's search syntax: keyword:'value'. Spaces around AND / OR are mandatory. Examples:
email:'john@example.com'
email:'john@example.com' AND phone:'12345'
company_id:5 OR tag:'vip'
Supported fields: email, phone, mobile, company_id, tag, created_at, updated_at. The query will be automatically wrapped in double quotes as required by the Freshdesk API — do not add them yourself. If provided, the simple filter fields below are ignored. See Freshdesk API docs for full reference.
Email text Filter contacts by exact email address.
Phone text Filter contacts by phone number.
Mobile Phone text Filter contacts by mobile phone number.
Company ID number Filter contacts by company ID.
Tag text Filter contacts by tag.
Updated Since date-time Return contacts updated after this timestamp (ISO 8601 format, e.g. 2021-01-01T00:00:00Z).

Output Ports

out

notFound

FieldTypeDescription
No fields defined for this port

Full Metadata