Basic Information

appmixer.helpscout.core.CreateConversation

1.0.0

Public

Create a new email conversation in a mailbox using an existing customer ID.

Input Ports

in

FieldTypeDescription
Type select Conversation type.
Mailbox ID text Mailbox ID where the conversation will be created.
Subject text Subject line.
Customer ID text ID of an existing customer in HelpScout.
Status select Conversation status.
Threads Type select Thread type - the type of message or interaction being created. Note: Private Note cannot be used to create new conversations.
Message text Body of the message.
Tags multiselect Tags to associate with the conversation.

Output Ports

out

FieldTypeDescription
Conversation Location -
Conversation ID -

Full Metadata