Basic Information

appmixer.helpscout.core.CreateThreadAgentReply

1.0.0

Public

Add an agent reply thread to a conversation. Supports attachments and CC/BCC.

Input Ports

in

FieldTypeDescription
Customer ID text Customer ID.
Conversation ID text Conversation ID.
Text text Reply body.
From text From email address (if different mailbox aliases are used).
CC text A list of comma separated CC email addresses.
BCC text A list of comma separated BCC email addresses.
Draft toggle Create as draft instead of sending.

Output Ports

out

FieldTypeDescription
Thread ID -
Created At -

Full Metadata