Basic Information

appmixer.helpscout.core.UpdateConversation

1.0.0

Public

Update conversation properties such as subject, status, assignee, and other fields. Note: Help Scout API only accepts one field update per request.

Input Ports

in

FieldTypeDescription
Conversation ID text Conversation ID.
Subject text Replace conversation subject.
Primary Customer ID text Set primary customer by ID.
Draft toggle Publish/unpublish draft.
Mailbox ID text Move conversation to mailbox (provide mailbox id).
Status select Conversation status.
Assignee ID (required when Unassign is true) text Assignee ID. Provide the user ID to assign the conversation (when Unassign is off) or the same user ID to remove as owner (when Unassign is on). When Unassign is enabled this field is required.
Unassign toggle If true, removes assignee from conversation.

Output Ports

out

FieldTypeDescription
No fields defined for this port

Full Metadata