intercom: appmixer.intercom.core.GetConversation

Basic Information

Name

appmixer.intercom.core.GetConversation

Version

1.0.0

Visibility

Public

Description

Get detailed information about a specific conversation by providing its unique identifier. Please note that the changes made using the Intercom API are not reflected in real time.

Input Ports

in

Field	Type	Description
Conversation Id	text	The unique identifier of the conversation

Output Ports

out

Field	Type	Description
Type		-
Conversation Id		-
Created At		-
Updated At		-
Waiting Since		-
Snoozed Until		-
Source		-
Contacts		-
First Contact Reply		-
Admin Assignee Id		-
Team Assignee Id		-
Open		-
State		-
Read		-
Tags		-
Priority		-
Sla Applied		-
Statistics		-
Conversation Rating		-
Teammates		-
Title		-
Custom Attributes		-
Topics		-
Ticket		-
Linked Objects		-
Ai Agent		-
Ai Agent Participated		-
Conversation Parts		-

Full Metadata

#metadata-viewer { display: none; }{ "name": "appmixer.intercom.core.GetConversation", "author": "Appmixer <info@appmixer.com>", "description": "Get detailed information about a specific conversation by providing its unique identifier. Please note that the changes made using the Intercom API are not reflected in real time.", "version": "1.0.0", "private": false, "auth": { "service": "appmixer:intercom" }, "quota": { "manager": "appmixer:intercom", "resources": "requests" }, "inPorts": [ { "name": "in", "schema": { "type": "object", "properties": { "id": { "type": "string" } }, "required": [ "id" ] }, "inspector": { "inputs": { "id": { "type": "text", "tooltip": "The unique identifier of the conversation", "label": "Conversation Id", "index": 0 } } } } ], "outPorts": [ { "name": "out", "options": [ { "label": "Type", "value": "type", "schema": { "type": "string", "example": "conversation" } }, { "label": "Conversation Id", "value": "id", "schema": { "type": "string", "example": "conv-xyz789" } }, { "label": "Created At", "value": "created_at", "schema": { "type": "number", "example": 1737024600 } }, { "label": "Updated At", "value": "updated_at", "schema": { "type": "number", "example": 1737025200 } }, { "label": "Waiting Since", "value": "waiting_since", "schema": { "type": "null", "example": null } }, { "label": "Snoozed Until", "value": "snoozed_until", "schema": { "type": "null", "example": null } }, { "label": "Source", "value": "source", "schema": { "type": "object", "properties": { "type": { "type": "string", "title": "Source.Type" }, "id": { "type": "string", "title": "Source.Id" }, "delivered_as": { "type": "string", "title": "Source.Delivered As" }, "subject": { "type": "string", "title": "Source.Subject" }, "body": { "type": "string", "title": "Source.Body" }, "author": { "type": "object", "properties": { "type": { "type": "string", "title": "Source.Author.Type" }, "id": { "type": "string", "title": "Source.Author.Id" }, "name": { "type": "string", "title": "Source.Author.Name" }, "email": { "type": "string", "title": "Source.Author.Email" } }, "title": "Source.Author" }, "attachments": { "type": "array", "items": {}, "title": "Source.Attachments" }, "url": { "type": "null", "title": "Source.Url" }, "redacted": { "type": "boolean", "title": "Source.Redacted" } }, "example": { "type": "conversation", "id": "msg-abc123", "body": "Help with API" } } }, { "label": "Contacts", "value": "contacts", "schema": { "type": "object", "properties": { "type": { "type": "string", "title": "Contacts.Type" }, "contacts": { "type": "array", "items": { "type": "object", "properties": { "type": { "type": "string", "title": "Contacts.Contacts.Type" }, "id": { "type": "string", "title": "Contacts.Contacts.Id" }, "external_id": { "type": "string", "title": "Contacts.Contacts.External Id" } } }, "title": "Contacts.Contacts" } }, "example": { "type": "contact.list", "contacts": [ { "type": "contact", "id": "6789abcdef012345" } ] } } }, { "label": "First Contact Reply", "value": "first_contact_reply", "schema": { "type": "null" } }, { "label": "Admin Assignee Id", "value": "admin_assignee_id", "schema": { "type": "null" } }, { "label": "Team Assignee Id", "value": "team_assignee_id", "schema": { "type": "null" } }, { "label": "Open", "value": "open", "schema": { "type": "boolean" } }, { "label": "State", "value": "state", "schema": { "type": "string" } }, { "label": "Read", "value": "read", "schema": { "type": "boolean" } }, { "label": "Tags", "value": "tags", "schema": { "type": "object", "properties": { "type": { "type": "string", "title": "Tags.Type" }, "tags": { "type": "array", "items": { "type": "object", "properties": { "type": { "type": "string", "title": "Tags.Tags.Type" }, "id": { "type": "string", "title": "Tags.Tags.Id" }, "name": { "type": "string", "title": "Tags.Tags.Name" }, "applied_at": { "type": "number", "title": "Tags.Tags.Applied At" }, "applied_by": { "type": "object", "properties": { "type": { "type": "string", "title": "Tags.Tags.Applied By.Type" }, "id": { "type": "string", "title": "Tags.Tags.Applied By.Id" } }, "title": "Tags.Tags.Applied By" } } }, "title": "Tags.Tags" } } } }, { "label": "Priority", "value": "priority", "schema": { "type": "string" } }, { "label": "Sla Applied", "value": "sla_applied", "schema": { "type": "null" } }, { "label": "Statistics", "value": "statistics", "schema": { "type": "null" } }, { "label": "Conversation Rating", "value": "conversation_rating", "schema": { "type": "null" } }, { "label": "Teammates", "value": "teammates", "schema": { "type": "null" } }, { "label": "Title", "value": "title", "schema": { "type": "null" } }, { "label": "Custom Attributes", "value": "custom_attributes", "schema": { "type": "object", "properties": {} } }, { "label": "Topics", "value": "topics", "schema": { "type": "object", "properties": {} } }, { "label": "Ticket", "value": "ticket", "schema": { "type": "null" } }, { "label": "Linked Objects", "value": "linked_objects", "schema": { "type": "object", "properties": { "type": { "type": "string", "title": "Linked Objects.Type" }, "data": { "type": "array", "items": {}, "title": "Linked Objects.Data" }, "total_count": { "type": "number", "title": "Linked Objects.Total Count" }, "has_more": { "type": "boolean", "title": "Linked Objects.Has More" } } } }, { "label": "Ai Agent", "value": "ai_agent", "schema": { "type": "null" } }, { "label": "Ai Agent Participated", "value": "ai_agent_participated", "schema": { "type": "boolean" } }, { "label": "Conversation Parts", "value": "conversation_parts", "schema": { "type": "object", "properties": { "type": { "type": "string", "title": "Conversation Parts.Type" }, "conversation_parts": { "type": "array", "items": { "type": "object", "properties": { "type": { "type": "string", "title": "Conversation Parts.Conversation Parts.Type" }, "id": { "type": "number", "title": "Conversation Parts.Conversation Parts.Id" }, "part_type": { "type": "string", "title": "Conversation Parts.Conversation Parts.Part Type" }, "body": { "type": [ "string", "null" ], "title": "Conversation Parts.Conversation Parts.Body" }, "created_at": { "type": "number", "title": "Conversation Parts.Conversation Parts.Created At" }, "updated_at": { "type": "number", "title": "Conversation Parts.Conversation Parts.Updated At" }, "notified_at": { "type": "number", "title": "Conversation Parts.Conversation Parts.Notified At" }, "assigned_to": { "type": [ "object", "null" ], "properties": { "type": { "type": "string" }, "id": { "type": "string" } }, "title": "Conversation Parts.Conversation Parts.Assigned To" }, "author": { "type": "object", "properties": { "type": { "type": "string", "title": "Conversation Parts.Conversation Parts.Author.Type" }, "id": { "type": "string", "title": "Conversation Parts.Conversation Parts.Author.Id" }, "name": { "type": "string", "title": "Conversation Parts.Conversation Parts.Author.Name" }, "email": { "type": "string", "title": "Conversation Parts.Conversation Parts.Author.Email" } }, "title": "Conversation Parts.Conversation Parts.Author" }, "attachments": { "type": "array", "items": {}, "title": "Conversation Parts.Conversation Parts.Attachments" }, "external_id": { "type": [ "string", "null" ], "title": "Conversation Parts.Conversation Parts.External Id" }, "redacted": { "type": "boolean", "title": "Conversation Parts.Conversation Parts.Redacted" }, "email_message_metadata": { "type": "null", "title": "Conversation Parts.Conversation Parts.Email Message Metadata" }, "state": { "type": "string", "title": "Conversation Parts.Conversation Parts.State" }, "tags": { "type": "array", "items": { "type": "object", "properties": { "type": { "type": "string", "title": "Conversation Parts.Conversation Parts.Tags.Type" }, "id": { "type": "string", "title": "Conversation Parts.Conversation Parts.Tags.Id" }, "name": { "type": "string", "title": "Conversation Parts.Conversation Parts.Tags.Name" } } }, "title": "Conversation Parts.Conversation Parts.Tags" }, "event_details": { "type": "object", "properties": { "action": { "type": "object", "properties": { "name": { "type": "string", "title": "Conversation Parts.Conversation Parts.Event Details.Action.Name" }, "result": { "type": "string", "title": "Conversation Parts.Conversation Parts.Event Details.Action.Result" } }, "title": "Conversation Parts.Conversation Parts.Event Details.Action" }, "attribute": { "type": "object", "properties": { "name": { "type": "string", "title": "Conversation Parts.Conversation Parts.Event Details.Attribute.Name" } }, "title": "Conversation Parts.Conversation Parts.Event Details.Attribute" }, "value": { "type": "object", "properties": { "name": { "type": "string", "title": "Conversation Parts.Conversation Parts.Event Details.Value.Name" } }, "title": "Conversation Parts.Conversation Parts.Event Details.Value" } }, "title": "Conversation Parts.Conversation Parts.Event Details" }, "app_package_code": { "type": [ "null", "string" ], "title": "Conversation Parts.Conversation Parts.App Package Code" } }, "required": [ "type", "id", "part_type", "body", "created_at", "updated_at", "notified_at", "assigned_to", "author", "attachments", "external_id", "redacted", "email_message_metadata", "state", "tags", "event_details", "app_package_code" ] }, "title": "Conversation Parts.Conversation Parts" }, "total_count": { "type": "number", "title": "Conversation Parts.Total Count" } } } } ] } ], "icon": 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