Intercom Connector for managing customer messaging, contacts, conversations, companies, and sending messages.
Changelog
3 versions
v1.1.0
Latest
- Added MakeApiCall component for performing arbitrary authorized API calls to the Intercom API.
v1.0.2
- Added output examples to component schemas.
v1.0.1
- Initial version
Authentication
| Type | Details |
|---|---|
| OAuth 2 |
Authentication Hub
Verified
This connector is globally authenticated and verified by Appmixer and is ready to use without registering your own OAuth application with the provider. Appmixer's Authentication Hub acts as an authentication proxy, so all OAuth-based connectors work out of the box. You can still use your own OAuth credentials (clientId and clientSecret) for enhanced customization or compliance — see the Connector Configuration section of the documentation. The Authentication Hub is enabled for all hosted Appmixer tenants; on self-managed installations it has to be explicitly set. |
Actions
17
Add Contact To Company
Attach a Contact to a Company. Please note that the changes made using the Intercom API are not reflected in real time.
Create Contact
Create a new contact with basic details and custom attributes. Please note that the changes made using the Intercom API are not reflected in real time.
Create Conversation
Initiate a new conversation. Please note that the changes made using the Intercom API are not reflected in real time.
Create or Update Company
You can create or update a company. Companies will be only visible in Intercom when there is at least one associated user. Companies are looked up via company_id in a POST request, if not found via company_id, the new company will be created, if found, that company will be updated. Please note that the changes made using the Intercom API are not reflected in real time.
Find Companies
Find Companies. Filter either by Tag Id or Segment Id. If both are provided, Tag Id takes precedence. Please note that the changes made using the Intercom API are not reflected in real time.
Find Contacts
Search for multiple contacts by the value of their attributes. Use a JSON query object to define your filters. See Intercom API documentation for query structure examples. Please note that the changes made using the Intercom API are not reflected in real time.
Find Conversations
Search for multiple conversations by the value of their attributes. See Intercom API documentation for query structure examples. Please note that the changes made using the Intercom API are not reflected in real time.
Get Company
Get detailed information about a specific company using its unique identifier. Please note that the changes made using the Intercom API are not reflected in real time.
Get Contact
Get detailed information about a specific contact using its unique identifier. Please note that the changes made using the Intercom API are not reflected in real time.
List Admins
Retrieve all admins in your Intercom workspace. Please note that the changes made using the Intercom API are not reflected in real time.
Get Conversation
Get detailed information about a specific conversation by providing its unique identifier. Please note that the changes made using the Intercom API are not reflected in real time.
List Tags
Retrieve all tags in your Intercom workspace. Please note that the changes made using the Intercom API are not reflected in real time.
Reply to Conversation
Send a reply to an existing conversation. This can be used by admins or contacts to respond. Please note that the changes made using the Intercom API are not reflected in real time.
Send Message
Send a targeted message (such as an in-app or email message) to a contact. Please note that the changes made using the Intercom API are not reflected in real time.
Update Contact
Update details for an existing contact by providing the contact Id and fields to update. Please note that the changes made using the Intercom API are not reflected in real time.
List Segments
Retrieve all Segments in your Intercom workspace. Please note that the changes made using the Intercom API are not reflected in real time.