Attach a message back to a customer by posting it to an existing customer service thread. Use this to send a reply that is visible to the customer.
Create an internal (private) note on a customer service thread. The note is stored as a private customer message and is not shown to the customer.
Return the list of orders (order history) for a given customer. Returns a maximum of 100 orders.
Get all information related to the return journey of merchandise, optionally filtered by order or customer. The journey is reconstructed from the order state history (PrestaShop does not expose RMA records through the Webservice API): every state change related to a return or refund is reported with its date. Inspects a maximum of 100 orders.
Retrieve a customer and all associated data by ID, including the customer group they belong to and the reduction configured for that group.
Retrieve a store contact and all of its associated data by ID. Contacts are the customer-service contacts configured in your PrestaShop back office.
Get all information about an order by ID: the carrier, the order detail rows, the current and historical states and the associated customer.
Get the state history of an order (e.g. delivered, in progress, shipping updates) with resolved state names, plus the current state and the associated customer.
Retrieve a single product by its ID, including all details such as price, reference and descriptions.
Get the stock availability for a product by its product ID. Returns the total available quantity as well as the per-combination stock records.
Get a list of all products from the shop with their related information. Returns a maximum of 100 products.
Performs an arbitrary authorized call to the PrestaShop Webservice API.