appmixer.zendesk.tickets.CreateTicket
1.0.0
Public
| Field | Type | Description |
|---|---|---|
| No properties defined | ||
| Field | Type | Description |
|---|---|---|
| Subject | text | The value of the subject field for this ticket. |
| Assignee Email | text | The email address of the agent to assign the ticket to. Example: john@example.com. |
| Collaborator Emails | text | A comma separated list of email addresses of collaborators. Example: john@example.com,bob@example.com. |
| Organization ID | select | The organization of the requester. You can only specify the ID of an organization associated with the requester. |
| Group ID | select | The group this ticket is assigned to. |
| Requester Name | text | The name of the requester. Example: Pablo. |
| Requester Email | text | The email address of the requester. Example: pablito@example.org. |
| Comment Format | select | The format of the comment. |
| Comment | textarea | - |
| Is Comment Public | toggle | Set if the comment should be public. |
| Tags | textarea | A comma separated list of tags applied to this ticket. |
| Status | select | The state of the ticket. |
| Type | select | The type of this ticket. |
| Priority | select | The urgency with which the ticket should be addressed. |
| Email CCs | text | A comma separated list of email addresses to send email notification about the ticket creation to. Example: john@example.com,bob@example.com. |
| Task Due At | date-time | If this is a ticket of type "task" it has a due date. Due date format uses ISO 8601 format. JSON array. Example: "1933-02-07T05:09:11.0Z". |
| External Id | text | An id you can use to link Zendesk Support tickets to local records. |
| Attachments | expression | Attachments for the ticket. |
| Field | Type | Description |
|---|---|---|
| Ticket | - |