Zendesk Tickets are the means through which your end users (customers) communicate with agents in Zendesk Support.
Changelog
6 versions
v1.3.0
Latest
- Added MakeApiCall component for performing arbitrary authorized API calls to the Zendesk API.
v1.2.0
- Added test() methods to WatchTickets, WatchUsers and WatchOrganizations triggers for Flow Test Mode.
- BugFix: WatchOrganizations now emits the fetched organization on the user output (previously undefined).
v1.1.1
- Added output examples to component schemas.
v1.1.0
- Implemented multiselect input normalization for eventTypes in WatchUsers and WatchOrganizations components.
v1.0.1
- Updated authentication behavior.
v1.0.0
- Module was moved from appmixer.zendesktickets to appmixer.zendesk.tickets.
- All components updated to be more user friendly and complete.
Authentication
| Type | Details |
|---|---|
| OAuth 2 |
Authentication Hub
Verified
This connector is globally authenticated and verified by Appmixer and is ready to use without registering your own OAuth application with the provider. Appmixer's Authentication Hub acts as an authentication proxy, so all OAuth-based connectors work out of the box. You can still use your own OAuth credentials (clientId and clientSecret) for enhanced customization or compliance — see the Connector Configuration section of the documentation. The Authentication Hub is enabled for all hosted Appmixer tenants; on self-managed installations it has to be explicitly set.
Scopes:
users:read
|
Triggers
3
Watch Organizations
Watch for new or updated organizations.
Additional Scopes:
webhooks:write
organizations:read
Watch Tickets
Watch for new or updated tickets.
Additional Scopes:
webhooks:write
triggers:write
tickets:read
Actions
15
Add Tags To Ticket
Add one or more tags to an existing ticket.
Additional Scopes:
tickets:write
read
Find Organizations
Find one or more organizations based on a search criteria.
Additional Scopes:
read
Make Api Call
Generic method for making API calls to a 3rd party service.
Additional Scopes:
read
tickets:write
users:write
organizations:write
Update Organization
Update an existing organization in Zendesk.
Additional Scopes:
organizations:write